Privacy policy

Last updated: January 27, 2026

Evyra operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) in order to provide you, the customer, with a curated shopping experience. Evyra is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to an individual.

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Payment card details and transaction data (processed securely by third-party providers)
  • Account Information: Login credentials, preferences, and settings
  • Order Information: Items viewed, purchased, returned, or exchanged
  • Communications: Messages sent to customer support
  • Device Information: IP address, browser type, and device identifiers
  • Usage Data: Interaction with our website and Services

We do not knowingly collect personal information from children.

Sources of Personal Information

We collect personal information from:

  • You directly
  • Your device when you use our Services
  • Our service providers
  • Business and marketing partners
  • Third-party platforms where permitted by law

How We Use Your Personal Information

We use your personal information to:

1. Provide and Improve Our Services

  • Process orders and payments
  • Deliver products
  • Manage accounts
  • Provide customer support
  • Improve website functionality

2. Marketing and Communication

  • Send promotional emails and updates
  • Provide special offers
  • Display relevant advertising
  • You may unsubscribe from marketing emails at any time.

3. Security and Fraud Prevention

  • Prevent unauthorized activity
  • Protect customer data
  • Maintain system security

4. Legal Compliance

  • Comply with legal obligations
  • Respond to lawful requests
  • Enforce our policies

How We Share Personal Information

We may share your information with:

  • Shopify and related service providers
  • Payment processors
  • Shipping and logistics partners
  • Marketing partners
  • Legal authorities when required

We do not sell your personal information.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services. Information you submit may be transferred outside your country of residence.

To learn more, visit Shopify’s Privacy Policy at:
https://privacy.shopify.com

Third-Party Websites

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Data Security and Retention

We implement reasonable security measures to protect your information. However, no system is completely secure.

We retain personal information only as long as necessary to fulfill legal, business, and operational purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Request data portability
  • Withdraw consent
  • Opt out of marketing communications

Requests can be made using the contact details below.

We may verify your identity before processing requests.

International Data Transfers

Your information may be transferred and processed outside your country. We rely on recognized legal safeguards when doing so.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: support@evyra.co.za
Business Location: South Africa
Website: https://evyra.co.za